Grain

Grain provides Full Fibre broadband for homes and businesses, with a choice of home speed tiers and an optional VoIP phone service.

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Quick overview

Its broadband extras include Wi-Fi extenders and static IP addresses, while the website offers tools and guides for exploring the service.

Home broadband is available with or without a phone line and has no data limits.
Business broadband options include services for business parks, high street businesses and landlords.
An optional upgrade combines a Wi-Fi extender with a static IP address.
Shoppers can check available options for an address using the postcode checker.
Grain offers installation and an automated switching option.

Introduction

Grain provides Full Fibre broadband for homes and businesses. Its home service is available with or without a phone line.

The home range includes different speed tiers and optional extras, including Wi-Fi extenders and static IP addresses. Business broadband options include services for business parks, high street businesses and landlords.

What Grain offers

Home broadband is available without data limits. Grain also offers a VoIP phone service that can be added to a broadband package.

Optional broadband upgrades include a Wi-Fi extender, a static IP address or a combination of both. Grain also provides installation and an automated provider-switching option.

Product and service categories

Home broadband

Grain offers Full Fibre broadband at a choice of speed tiers. A home package can be taken without a phone line, or with an additional phone service. The home broadband service has no data limits.

Business broadband

Grain offers business broadband as well as home broadband. Its business options include broadband for business parks and high street businesses. Broadband for landlords is also listed.

Broadband extras

Home broadband extras include a Wi-Fi extender and a static IP address. There is also an upgrade combining an extender with a static IP. Phone packages are available as an addition to broadband.

Browse the full range on the Grain website.

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Using the website

A postcode checker lets shoppers check available broadband options for an address. There is also a form to register interest if an address cannot yet be connected.

The website includes broadband guides, a speed test and FAQs. Contact options include live chat, phone and email, as well as a callback request.

Notable features

Grain offers an automated switching option when joining its broadband service. Installation involves running a fibre cable to the home and installing a router unless one is already in place; the process may involve drilling.

Frequently asked questions

Can I add a phone line to home broadband?

Yes. Grain offers a VoIP phone service that can be added to a broadband package.

What does a Wi-Fi extender do?

A Wi-Fi extender picks up an existing Wi-Fi signal and rebroadcasts it. Grain offers an extender as a broadband extra.

What is a static IP address?

A static IP is a fixed public IP address. Grain offers one as an optional broadband extra.

Does a static IP need special equipment?

Grain says no special equipment is required. The static IP works with the existing router.

Can I use my own network equipment?

Compatible routers, mesh Wi-Fi and access points can be used with Grain’s highest-speed home service. If using your own router, the Grain router must be placed in bridge mode, and your router must have both a 2.5GbE WAN port and a 2.5GbE LAN port.

How does automated switching work?

Grain offers One Touch Switch as an automated switching option. The new provider handles the switch, including notifying the existing provider and coordinating the transition.

How do I connect a device to the Wi-Fi?

Select the network SSID in the device’s settings. Then enter the case-sensitive password.

Key takeaways

Full Fibre broadband is available for homes and businesses.
Home broadband can be taken with or without a phone line.
Optional extras include Wi-Fi extenders and static IP addresses.
Business options include broadband for business parks, high street businesses and landlords.
The website has a postcode checker, broadband guides and a speed test.

Summary

Grain provides Full Fibre broadband with a choice of home speed tiers, business options and optional extras. Shoppers can check an address online and explore the guides and FAQs for more information.